Shipping Policy
We value your trust and aim to provide a smooth and transparent shipping experience. Below are the details regarding the processing and shipping of your artwork.
Processing & Shipping Times
- Original Watercolour & Drawings:
- UK & Europe: Estimated delivery within 7-10 business days.
- Rest of the World: Estimated delivery within 2-3 weeks.
- Original Oil Paintings:
- UK & Europe: Estimated delivery within 2-3 weeks due to additional packaging requirements.
- Rest of the World: Estimated delivery within 4 weeks, as each painting is packed securely in a custom wooden box to ensure safe transit.
Please note that these timeframes are estimates and may vary due to external factors such as customs delays or unexpected disruptions.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to monitor your shipment.
Shipping Methods
We work with reliable international carriers to ensure the safe and timely delivery of your artwork. The shipping method is determined based on factors such as destination, size, weight, and service availability.
Customs, Duties & Taxes
For international orders, your purchase may be subject to customs duties, taxes, or fees imposed by your country. These additional charges are the customer’s responsibility and vary depending on your local regulations. We recommend checking your country’s import policies to avoid unexpected costs or delays.
Order Consolidation
If you place multiple orders within a short timeframe, we will do our best to combine them into a single shipment to optimize delivery and reduce any potential delays.
Need Assistance?
If you have any questions regarding shipping, feel free to contact us. We are happy to help and ensure that your artwork arrives in perfect condition.
🔹 Note: This policy is subject to change. Please refer to the latest version available on our website for the most up-to-date information.